From design to day-to-day operation, Eazit takes care of everything — installation, maintenance, restocking and monitoring. All backed by concrete service-level commitments (SLAs): response times, equipment availability and a single point of contact in French-speaking Switzerland.
Eazit manages every aspect of your coffee and catering area — design, installation, supplies, maintenance and monitoring — with guaranteed service levels (SLAs) covering response times, machine uptime, restocking frequency and reporting. You enjoy the service without managing it, with one dedicated contact based in Geneva.
Eazit designs, delivers and commissions your space across one or more sites, without involving your teams in day-to-day arrangements.
Preventive and corrective maintenance, with guaranteed response times to minimise service interruptions.
Regular replenishment and transparent reporting on consumption.
Consistent service standards and commitments across all your locations.
A fully managed service with no internal administration and measurable service indicators.
A reliable everyday employee benefit that strengthens your employer brand.
Continuous service, including for employees working irregular shifts.
High volumes managed without disruption, with scheduled restocking and maintenance.
Consistently high service quality that meets your hospitality standards.
An SLA (Service Level Agreement) sets out contractual service commitments, including response times, on-site intervention times, equipment uptime and restocking frequency. Eazit defines these service levels in your contract.
We commit to handling requests within four working hours and intervening on site within 24 to 48 hours. Replacement equipment may be provided if the fault persists.
Yes. We apply consistent standards and commitments across all your locations, with consolidated reporting.
Our packages are flexible and tailored to your needs. We agree the term and service levels together during your free assessment.
Free assessment of your premises and a tailored proposal with agreed service levels. A Geneva-based team will reply within 24 working hours.
